topic Re: Plusnet Assist in Plusnet Feedback

Plusnet Assist

Browni — Fri, 24 Jun 2016 15:38:10 GMT

Are you aware that this is still being promoted in one of your customer emails?

Dear xxx,

[This feedback request email has been sent from an automated system as a result of a recent contact with the Plusnet Customer Support Centre. Please accept our apologies if you have received the email in error.]

At Plusnet, we very much value the opinions of our customers and we\'d love to hear about your recent experience with our Customer Support Centre. The survey can be found via the link below, and should take no more than a few minutes to complete.

https://www.surveymonkey.com/s/xxxxxx

In anticipation, I would like to thank you for taking the time in helping us to build a world class Customer Support Centre.

Did you know you can download Plusnet Assist free for all your Windows PCs and laptops? It\'s great for watching out for connection problems and alerts you with help if you need it. It\'s a completely free part of your service. Install it now and you might find it useful in the future.

Find out more and get it now at www.plus.net/assist

Regards,

xxxxxxx
Head of Customer Service
http://www.plus.net/
Email ref: E1000
--
Plusnet plc
Registered Office:
The Balance, 2 Pinfold Street,
Sheffield, S1 2GU
Registered in England no: 3279013

Re: Plusnet Assist

Anotherone — Sat, 25 Jun 2016 12:04:33 GMT

I'm pretty certain that this has been raised before and noted by staff here - I'm not going to waste my time trying the "search" to find the previous occasion(s).

I think that we all assume that @Chris has passed this on to the relevant people. If not, your post will serve as a reminder

Re: Plusnet Assist

rongtw — Sat, 25 Jun 2016 12:52:06 GMT

Plusnet Assist is not currently compatible with Windows 8 or Internet Explorer versions 10 and above.

I forget how many times this has been posted on Old forum ,,,, Cant believe PN are still pushing this

Re: Plusnet Assist

HarryB — Fri, 01 Jul 2016 08:48:31 GMT

I've made sure this has been flagged up.

Re: Plusnet Assist

Browni — Fri, 01 Jul 2016 12:29:56 GMT

Cheers Harry.