topic Re: Calls from 00114 307 0124 in Plusnet Feedback

Calls from 00114 307 0124

Minxymoo — Wed, 15 Jun 2016 14:56:20 GMT

Had a call from 00114 307 0124 (not 0114 307 0124), claiming to be Plusnet. Was the genuine? The 00114 threw me bit

Re: Calls from 00114 307 0124

MattyC — Wed, 15 Jun 2016 15:30:26 GMT

That will have been ourselves. It seems that you're out of contract at the moment, so it'll have been a part of an outbound campaign.

Just a heads up that if you didn't appreciate the call, you can opt out of them on the Member's Centre.

Matty

Re: Calls from 00114 307 0124

HarryB — Wed, 15 Jun 2016 15:32:24 GMT

The double zero would make me question it, however there is this thread matching the rest of the number: https://community.plus.net/t5/Plusnet-Feedback/Calls-from-0114-307-0124/td-p/1334865

Was the number displayed that way on a caller display or read back that way when dialling 1471? A colleague has advised that they've seen it in the past where caller display adds an extra zero at the start of the number in error.

Re: Calls from 00114 307 0124

Minxymoo — Wed, 15 Jun 2016 17:04:18 GMT

The double zero was on both caller display and 1471

Re: Calls from 00114 307 0124

Minxymoo — Wed, 15 Jun 2016 17:09:06 GMT

With been with Plusnet for 8 years and this is the first time we have ever had a call like this which made it seem odd.