topic OMG, I've had 0.5mbs after 6pm for 1 month now!!!! in Plusnet Feedback

OMG, I've had 0.5mbs after 6pm for 1 month now!!!!

Addnan — Tue, 10 Nov 2009 22:20:28 GMT

When is someone going to FIX THIS. I can't take it anymore. Its taking forever just to browse the internet. I'm trying to play MW2 online, it is impossible, the lag this causes is just stupid. Before 6 everything is fine, what is it about that time? Have you set it so that my internet goes down the toilet at that time? Its just pathetic, I keep reading, this and that is being done to fix it. We all pay good money for our internet and expect much better results!

Re:OMG, I"ve had 0.5mbs after 6pm for 1 month now!!!!

James — Wed, 11 Nov 2009 09:44:59 GMT

Hi Addnan,
We should hopefully see some improvement from today onwards. Yesterday was bad partly down to it being Microsoft update day, but we are honestly starting to see some signs of improvement.

Re: OMG, I've had 0.5mbs after 6pm for 1 month now!!!!

Addnan — Wed, 11 Nov 2009 09:59:56 GMT

I hope so. I was reading yesterday about some new pipes? going down. Whatever they are, not in with the broadband lingo.

Re: OMG, I've had 0.5mbs after 6pm for 1 month now!!!!

Myst — Wed, 11 Nov 2009 21:43:51 GMT

And when today will this improvement occur?
Still no better, perhaps even worse from my experience!
1 <1 ms <1 ms <1 ms 192.168.0.1
2 63 ms 57 ms 71 ms lo0.plusnet.thn-ag2.plus.net [195.166.128.93]
3 68 ms 65 ms 59 ms vl604.thn-gw2.plus.net [84.92.4.170]
4 276 ms 233 ms 231 ms vl23.pte-gw2.plus.net [212.159.4.28]
5 59 ms 61 ms 59 ms ae0-1234.rt2.the.uk.goscomb.net [195.66.224.226]
6 171 ms 202 ms 207 ms tele-north.killercreation.co.uk [77.75.109.198]
7 75 ms 71 ms 65 ms 217.146.94.6 [217.146.94.6]
8 62 ms 61 ms 63 ms Service.alpha-networks.co.uk [217.146.93.119]

Re:OMG, I"ve had 0.5mbs after 6pm for 1 month now!!!!

James — Thu, 12 Nov 2009 10:26:05 GMT

Odd.
Do you still see the high ping on hop 4 after rebooting?

Re: OMG, I've had 0.5mbs after 6pm for 1 month now!!!!

Myst — Thu, 12 Nov 2009 12:20:16 GMT

I can't comment on today as i am at work, however that was the case even with 3 reboots and leaving router off for an hour last night.
Will check tonight and see what is what, the strange thing is that on the previous day which was supposedly a bad day due to patches / fixes coming out the ping was down to 60-70 which is more inline with what i have been used to for the last few year.

Re: OMG, I've had 0.5mbs after 6pm for 1 month now!!!!

Addnan — Thu, 12 Nov 2009 18:24:41 GMT

My internet was flawless yesterday and is looking good right now at 6.24pm.

Re:OMG, I"ve had 0.5mbs after 6pm for 1 month now!!!!

Chris — Thu, 12 Nov 2009 19:41:19 GMT

Good to hear, let's hope the good performance continues for you.