https://community.plus.net/t5/Plusnet-Feedback/Fibre-upgrade/m-p/1329983#M70552 <P>Glad to hear it's all been sorted.</P> Tue, 26 Apr 2016 13:19:48 GMT MatthewWheeler 2016-04-26T13:19:48Z https://community.plus.net/t5/Plusnet-Feedback/Fibre-upgrade/m-p/1329979#M70551 <P>Fibre connection set up this morning.<img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /></P> <P>I did have a moan some days ago about the recently installed fibre to my village. The estimated download was 7 - 11 mb/s.<img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@6BD5E1FD9194A889D807C8E641344CF1/images/emoticons/sad.gif" alt="Sad" title="Sad" /></P> <P>However, after contacting "Superfast Staffordshire" about this they informed me that my service was to be connected to a different cabinet. My original cabinet was about a mile away but we are now connected to the cabinet 200 yards away.</P> <P>This means that I can get 78mb/s down if required. I've opted for 38 down, 2 up.</P> <P>Change over was seamless and Hub 1 set up easy. I noticed that my download was stuck at my old ADSL speed but upload was 1.81. A quick call to PN sorted this out by a line/profile reset at their end. The call was answered in less than 5 minutes in spite of a 15 minute wait warning.</P> <P>Now at 37.1 down and 1.91 up. Very pleased with the way it has all been handled by both BTOR and PN.</P> <P>&nbsp;</P> Tue, 26 Apr 2016 13:15:36 GMT https://community.plus.net/t5/Plusnet-Feedback/Fibre-upgrade/m-p/1329979#M70551 newagetraveller 2016-04-26T13:15:36Z https://community.plus.net/t5/Plusnet-Feedback/Fibre-upgrade/m-p/1329983#M70552 <P>Glad to hear it's all been sorted.</P> Tue, 26 Apr 2016 13:19:48 GMT https://community.plus.net/t5/Plusnet-Feedback/Fibre-upgrade/m-p/1329983#M70552 MatthewWheeler 2016-04-26T13:19:48Z