https://community.plus.net/t5/Plusnet-Feedback/Very-helpful/m-p/1325861#M70376 <P>Not my week with a combination of not being able to access the new PN site and a red light on my modem to indicate my broadband was not working.</P> <P>Advice from PN soon got me back on line following advice on resetting the modem followed by a phone call and emails from HarryB regarding accessing the new site which I can now&nbsp; use.</P> <P>(Hard luck to those who thought they had seen the last of me)</P> <P>&nbsp;</P> <P>Anyway top marks to PN for quickly sorting out a issue which was partly down to my own error</P> <P>&nbsp;</P> <P><img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /></P> Tue, 12 Apr 2016 16:40:10 GMT gleneagles 2016-04-12T16:40:10Z https://community.plus.net/t5/Plusnet-Feedback/Very-helpful/m-p/1325861#M70376 <P>Not my week with a combination of not being able to access the new PN site and a red light on my modem to indicate my broadband was not working.</P> <P>Advice from PN soon got me back on line following advice on resetting the modem followed by a phone call and emails from HarryB regarding accessing the new site which I can now&nbsp; use.</P> <P>(Hard luck to those who thought they had seen the last of me)</P> <P>&nbsp;</P> <P>Anyway top marks to PN for quickly sorting out a issue which was partly down to my own error</P> <P>&nbsp;</P> <P><img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /></P> Tue, 12 Apr 2016 16:40:10 GMT https://community.plus.net/t5/Plusnet-Feedback/Very-helpful/m-p/1325861#M70376 gleneagles 2016-04-12T16:40:10Z https://community.plus.net/t5/Plusnet-Feedback/Very-helpful/m-p/1326042#M70389 <P>Thanks a lot gleneagles! <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@13ACAF1B4DB3038AD540E11CDD6AB984/images/emoticons/cheesy.gif" alt="Cheesy" title="Cheesy" /></P> Wed, 13 Apr 2016 09:01:45 GMT https://community.plus.net/t5/Plusnet-Feedback/Very-helpful/m-p/1326042#M70389 adamwalker 2016-04-13T09:01:45Z