https://community.plus.net/t5/Plusnet-Feedback/terrible-customer-service/m-p/1303133#M69349 i've had a fault on my phone for over 2 mbut no date onths keep gettingupdates,except when it'll be fixed ,end of my tether will look for another provider asap. Tue, 08 Mar 2016 12:31:32 GMT dirtyharry 2016-03-08T12:31:32Z https://community.plus.net/t5/Plusnet-Feedback/terrible-customer-service/m-p/1303133#M69349 i've had a fault on my phone for over 2 mbut no date onths keep gettingupdates,except when it'll be fixed ,end of my tether will look for another provider asap. Tue, 08 Mar 2016 12:31:32 GMT https://community.plus.net/t5/Plusnet-Feedback/terrible-customer-service/m-p/1303133#M69349 dirtyharry 2016-03-08T12:31:32Z https://community.plus.net/t5/Plusnet-Feedback/terrible-customer-service/m-p/1303134#M69350 @dirtyharry<BR />I can see that this should be fixed and you've been able to speak to one of my colleagues to confirm this. They've also arranged the refund agreed with you. Wed, 09 Mar 2016 16:56:02 GMT https://community.plus.net/t5/Plusnet-Feedback/terrible-customer-service/m-p/1303134#M69350 Chris 2016-03-09T16:56:02Z