https://community.plus.net/t5/Plusnet-Feedback/New-Support-Portal/m-p/1302927#M69346 Using the new Support Portal for problems with the TV service is pretty useless : at the end of it all the step it basically gets to&nbsp; is "turn it all off and then turn it all back on again which is far from helpful. <BR />Also it seems like you can no longer raise support tickets. Why?<BR /><BR /> Sun, 10 Jan 2016 17:37:33 GMT SteveA 2016-01-10T17:37:33Z https://community.plus.net/t5/Plusnet-Feedback/New-Support-Portal/m-p/1302927#M69346 Using the new Support Portal for problems with the TV service is pretty useless : at the end of it all the step it basically gets to&nbsp; is "turn it all off and then turn it all back on again which is far from helpful. <BR />Also it seems like you can no longer raise support tickets. Why?<BR /><BR /> Sun, 10 Jan 2016 17:37:33 GMT https://community.plus.net/t5/Plusnet-Feedback/New-Support-Portal/m-p/1302927#M69346 SteveA 2016-01-10T17:37:33Z https://community.plus.net/t5/Plusnet-Feedback/New-Support-Portal/m-p/1302928#M69347 See <A href="https://community.plus.net/forum/index.php/topic,137952.0.html">https://community.plus.net/forum/index.php/topic,137952.0.html</A>&nbsp; , all 18 pages worth Sun, 10 Jan 2016 17:52:21 GMT https://community.plus.net/t5/Plusnet-Feedback/New-Support-Portal/m-p/1302928#M69347 SpendLessTime 2016-01-10T17:52:21Z