https://community.plus.net/t5/Plusnet-Feedback/Senior-Customer-Service-Please-ACT/m-p/1296364#M68378 Replied. Thu, 18 Feb 2016 16:14:46 GMT PembsPanther 2016-02-18T16:14:46Z https://community.plus.net/t5/Plusnet-Feedback/Senior-Customer-Service-Please-ACT/m-p/1296362#M68376 You know I have a very very long patience threshold but you guys, huhhhh you guys really know how to push people buttons!<BR />Can someone with a brain cell please take a look at ticket number 120254130 and exercise some common sense, for once????<BR />Thanks<BR /> Thu, 18 Feb 2016 16:05:05 GMT https://community.plus.net/t5/Plusnet-Feedback/Senior-Customer-Service-Please-ACT/m-p/1296362#M68376 PembsPanther 2016-02-18T16:05:05Z https://community.plus.net/t5/Plusnet-Feedback/Senior-Customer-Service-Please-ACT/m-p/1296363#M68377 I'm afraid the information you've been provided is correct, it's a designed limitation of the account change system. I've replied to your ticket with a little more detail. Thu, 18 Feb 2016 16:10:18 GMT https://community.plus.net/t5/Plusnet-Feedback/Senior-Customer-Service-Please-ACT/m-p/1296363#M68377 Chris 2016-02-18T16:10:18Z https://community.plus.net/t5/Plusnet-Feedback/Senior-Customer-Service-Please-ACT/m-p/1296364#M68378 Replied. Thu, 18 Feb 2016 16:14:46 GMT https://community.plus.net/t5/Plusnet-Feedback/Senior-Customer-Service-Please-ACT/m-p/1296364#M68378 PembsPanther 2016-02-18T16:14:46Z