https://community.plus.net/t5/Plusnet-Feedback/New-Customer-not-happy/m-p/656922#M6783 Joined Plusnet on friend's recommendation regarding reliability and customer service. Almost 4 weeks after joining still waiting for wifi router!! I've phoned on several occasions and posted question 30580683 but still no joy, over 24 hours now since my last posting! Can anybody provide me with the router as promised?? I thought BT were bad!! <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@EF02202129013B5A91517CA3B2B0F58A/images/emoticons/cry.gif" alt="Cry" title="Cry" /> Fri, 06 Nov 2009 15:59:10 GMT chukkygb 2009-11-06T15:59:10Z https://community.plus.net/t5/Plusnet-Feedback/New-Customer-not-happy/m-p/656922#M6783 Joined Plusnet on friend's recommendation regarding reliability and customer service. Almost 4 weeks after joining still waiting for wifi router!! I've phoned on several occasions and posted question 30580683 but still no joy, over 24 hours now since my last posting! Can anybody provide me with the router as promised?? I thought BT were bad!! <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@EF02202129013B5A91517CA3B2B0F58A/images/emoticons/cry.gif" alt="Cry" title="Cry" /> Fri, 06 Nov 2009 15:59:10 GMT https://community.plus.net/t5/Plusnet-Feedback/New-Customer-not-happy/m-p/656922#M6783 chukkygb 2009-11-06T15:59:10Z https://community.plus.net/t5/Plusnet-Feedback/New-Customer-not-happy/m-p/656923#M6784 Hi,<BR />I've replied to your ticket and ordered another router for you.<BR />I'm sorry that this has taken so long! Fri, 06 Nov 2009 16:54:53 GMT https://community.plus.net/t5/Plusnet-Feedback/New-Customer-not-happy/m-p/656923#M6784 James 2009-11-06T16:54:53Z