https://community.plus.net/t5/Plusnet-Feedback/Re-Thank-you/m-p/1288339#M67402 I would also like to thank Chelsea in customer options, for listening to me and resolving an issue quickly and openly, not an ideal situation, but she listened to me worked a solution out with me and rang back when she said she would. It restores a bit of faith <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> And kept me as a customer. Kudos. Wed, 21 Oct 2015 19:37:30 GMT Necroscope445 2015-10-21T19:37:30Z https://community.plus.net/t5/Plusnet-Feedback/Re-Thank-you/m-p/1288339#M67402 I would also like to thank Chelsea in customer options, for listening to me and resolving an issue quickly and openly, not an ideal situation, but she listened to me worked a solution out with me and rang back when she said she would. It restores a bit of faith <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> And kept me as a customer. Kudos. Wed, 21 Oct 2015 19:37:30 GMT https://community.plus.net/t5/Plusnet-Feedback/Re-Thank-you/m-p/1288339#M67402 Necroscope445 2015-10-21T19:37:30Z https://community.plus.net/t5/Plusnet-Feedback/Re-Thank-you/m-p/1288340#M67403 mod:note<BR />split topic out for better visibility <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Wed, 21 Oct 2015 20:17:32 GMT https://community.plus.net/t5/Plusnet-Feedback/Re-Thank-you/m-p/1288340#M67403 dvorak 2015-10-21T20:17:32Z https://community.plus.net/t5/Plusnet-Feedback/Re-Thank-you/m-p/1288341#M67404 Sorry spelt your name wrong should be Chelsey&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@39CAA4D3C5337609D22BCCF670FC8D42/images/emoticons/embarrassed.gif" alt="Embarrassed" title="Embarrassed" /> <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@0FA1396AC0773F33E2DC472BB4F75D3C/images/emoticons/wink.gif" alt="Wink" title="Wink" /> Wed, 21 Oct 2015 20:47:03 GMT https://community.plus.net/t5/Plusnet-Feedback/Re-Thank-you/m-p/1288341#M67404 Necroscope445 2015-10-21T20:47:03Z https://community.plus.net/t5/Plusnet-Feedback/Re-Thank-you/m-p/1288342#M67405 Thanks for the positive comments, I'll make sure this gets passed on. Thu, 22 Oct 2015 08:35:00 GMT https://community.plus.net/t5/Plusnet-Feedback/Re-Thank-you/m-p/1288342#M67405 Chris 2015-10-22T08:35:00Z