topic Re: Plusnet Should Do the Responsible Thing in Plusnet Feedback

Plusnet Should Do the Responsible Thing

freedomofspeech — Thu, 03 Dec 2015 23:12:56 GMT

not to sign up any new customers until they have dealt with all the backlog of complaints and non connections that people are complaining about on this board
it seems that all they are interested is, in getting money in, rather than as they keep lying about how customwe service is important.
There customer service is non existant - their staff dont read the tickets that are raised, and actually make up lies to try and get themselves out of the errors that they make rather than admit that they have cocked things up.
Dick:red All caps title edited as per forum rule.

Re: Plusnet Should Do the Responsible Thing

jelv — Fri, 04 Dec 2015 07:46:20 GMT

http://community.plus.net/forum/index.php/topic,122115.0.html

Re: Plusnet Should Do the Responsible Thing

adamwalker — Fri, 04 Dec 2015 15:13:47 GMT

@freedomofspeech
I've checked your account and I can see you have a complaint ticket open with us which is pending a further response.
Please bear with us and you'll have a further response within the next few days.