topic Some things never change! in Plusnet Feedback https://community.plus.net/t5/Plusnet-Feedback/Some-things-never-change/m-p/1285387#M67150 Just found a poll from 2006:<BR />[quote=http://community.plus.net/forum/index.php/topic,28259.0.html]<U>Why has Plusnet become a 'don't contact us' company</U><BR />Your current system seems to be a very effective call avoidance system. WHERE IS THE 'CONTACT US' OPTION TO RAISE A NEW TICKET? That system was bad enough to use, now it seems its gone. Your online 'help assistant' is a joke when a customer has an out of the ordinary query. I have wasted 2 hours so far today trying to advise you of a very simple piece of information regarding my domain renewal. There seems to be no mechanism available any more to do this. Your telephone system is a joke and I don't believe you actually have anybody there any more.<BR />Just exactly where is the support?<BR />My current experience would suggest that your company be more aptly named MINUS.NONET. Wed, 14 Oct 2015 21:39:26 GMT jelv 2015-10-14T21:39:26Z Some things never change! https://community.plus.net/t5/Plusnet-Feedback/Some-things-never-change/m-p/1285387#M67150 Just found a poll from 2006:<BR />[quote=http://community.plus.net/forum/index.php/topic,28259.0.html]<U>Why has Plusnet become a 'don't contact us' company</U><BR />Your current system seems to be a very effective call avoidance system. WHERE IS THE 'CONTACT US' OPTION TO RAISE A NEW TICKET? That system was bad enough to use, now it seems its gone. Your online 'help assistant' is a joke when a customer has an out of the ordinary query. I have wasted 2 hours so far today trying to advise you of a very simple piece of information regarding my domain renewal. There seems to be no mechanism available any more to do this. Your telephone system is a joke and I don't believe you actually have anybody there any more.<BR />Just exactly where is the support?<BR />My current experience would suggest that your company be more aptly named MINUS.NONET. Wed, 14 Oct 2015 21:39:26 GMT https://community.plus.net/t5/Plusnet-Feedback/Some-things-never-change/m-p/1285387#M67150 jelv 2015-10-14T21:39:26Z