topic Re: Old ticket availabilty in Plusnet Feedback

Old ticket availabilty

tonycollinet — Sun, 29 Nov 2015 13:07:52 GMT

Due to just finding out that the ticket system is being withdrawn, I've just checked availability of some old tickets.
I have no tickets on the system prior to August last year. Are tickets deleted after around 15 months?

Re: Old ticket availabilty

Oldjim — Sun, 29 Nov 2015 17:32:00 GMT

not deleted - just moved to where you can't see them

Re: Old ticket availabilty

tonycollinet — Mon, 30 Nov 2015 22:12:09 GMT

Which essentially means the same thing.

Re: Old ticket availabilty

Townman — Tue, 01 Dec 2015 00:08:39 GMT

Not quite
Hidden means that PlusNet can refer to them if required. Deleted means they are gone forever to everyone!

Re: Old ticket availabilty

Mal08 — Tue, 01 Dec 2015 07:22:51 GMT

It's not hidden for me,
ON https://portal.plus.net/index_portal.html?home=login
I see under Help and Support - Useful links:
View your Questions
Check your open and closed questions
Maybe not the most obvious text if someone new is looking for how to post a ticket - but nevertheless still there

Re: Old ticket availabilty

davidj66 — Tue, 01 Dec 2015 09:11:17 GMT

@Mal08 - the point is that you can't see further back then ~ August 2014 using this link