topic Re: Sam knows testing in Plusnet Feedback

Sam knows testing

rookey — Sat, 10 Oct 2015 06:28:38 GMT

Guys
Here an idea us lot who getting poor speed with plus net why not join Sam knows testing and show plus net up

Re: Sam knows testing

AndyH — Sat, 10 Oct 2015 06:34:28 GMT

Are you trying wired speed tests?

Re: Sam knows testing

rookey — Sat, 10 Oct 2015 11:19:56 GMT

Yes

Re: Sam knows testing

ricke17 — Wed, 21 Oct 2015 11:04:18 GMT

I have joined Sam Knows and am awaiting receipt of the "white box" - the only thing is I am on a gigabit network and I used to be with BT and was using an older white box which was 100mps.
I have emailed Sam Knows to ask if any of the newer boxes have a gigabit ethernet port and if not then I will just send it back.
Rick.

Re: Sam knows testing

Mayfly — Wed, 21 Oct 2015 11:41:02 GMT

I was accepted by Sam Knows but inquired about using power line adaptors with their equipment and they don't recommend it

Re: Sam knows testing

Mustrum — Wed, 21 Oct 2015 11:52:33 GMT

Although there is nothing wrong with speeds or service, I did have a few problems when I was with BT, also had BT TV at the time, and missed out on a few recordings of the MotoGP, so having something to monitor the line should help.
That said, I too use Gig ports, especially on my NAS, and would not like to go back to 100Mbps, so mine will be going back too if its not Gig!

Re: Sam knows testing

ricke17 — Wed, 21 Oct 2015 11:58:00 GMT

It seems that versions 5.0 and 8.0 of the whitebox have gig ehternet (https://www.samknows.com/broadband/uploads/methodology/SQ303-002-EN-Whitebox-Briefing-Fixed.pdf - scroll down to page 6 of the pdf) - I hope they send me either of these.
Rick.

Re: Sam knows testing

Necroscope445 — Wed, 21 Oct 2015 12:24:46 GMT

Awaiting white box here, though wont do anything for my current situation, got it more to submit data for rural broadband issues.

Re: Sam knows testing

NedLudd — Wed, 21 Oct 2015 14:30:53 GMT

I've been on SamKnows about three years. My 'black' white-box is a T-Link with gigabyte lan ports!

Re: Sam knows testing

DaveyH — Wed, 21 Oct 2015 16:17:03 GMT

I've been on Samknows for a few years, I was originally supplied the 'whitebox' with 100Mb LAN (TP-Link WR741) which they then replaced with the black whitebox, a TP-Link WDR3600 which has Gb LAN after asking.

Re: Sam knows testing

pwatson — Wed, 21 Oct 2015 16:21:13 GMT

My Sam Knows box is just plugged into a switch port on my network rather than as a 'through' device as shown on their installation guide. As a result I don't care whether it's got a gigabit port or not

Re: Sam knows testing

Oldjim — Wed, 21 Oct 2015 16:36:42 GMT

doesn't that potentially muck up the results if the speed test is done while something else is monopolising the connection

Re: Sam knows testing

pwatson — Wed, 21 Oct 2015 21:10:04 GMT

Potentially yes but, looking at the monthly report, in practice no. I have had the Sam Knows box lock up on more than one occasion and stop submitting data until a reboot so I'm not happy to pass all my traffic through it...

Re: Sam knows testing

chrcoluk — Thu, 22 Oct 2015 10:49:13 GMT

the samknows box is designed to delay or cancel a test if the internet is in use.

Re: Sam knows testing

ricke17 — Thu, 22 Oct 2015 10:50:20 GMT

That's good to know - I work from home and access a VPN for the office and download large files too.
It worked ok with my BT line - just hope they send me a GB version.

Re: Sam knows testing

Den1 — Thu, 22 Oct 2015 12:08:18 GMT

Guy's, on the sign up form you are asked what sort of Lan you have via a drop down box at the very bottom of the page, ie 100Mbs or 1Gb, this was one of my concerns as i run a 1Gb lan

Re: Sam knows testing

Oldjim — Thu, 22 Oct 2015 12:10:21 GMT

I didn't spot that on the signup form and I have just signed up - so what is the default

Re: Sam knows testing

Den1 — Thu, 22 Oct 2015 12:17:03 GMT

The default was 100Mbs

Re: Sam knows testing

ricke17 — Thu, 22 Oct 2015 12:18:53 GMT

I hope I opted for the gig option - I cannot remember lol

Re: Sam knows testing

pjmarsh — Thu, 22 Oct 2015 12:32:20 GMT

That isn't on the form that I've used. I've just checked again as I can still access it. It asks which package you are on, but doesn't say anything about your LAN.