topic Re: Plus net and Open reach service highly recommended five stars!!!!!! in Plusnet Feedback

Plus net and Open reach service highly recommended five stars!!!!!!

anotherlee — Fri, 18 Sep 2015 12:19:13 GMT

Having read some negative posts regarding the state of play from the above I would like to add my comments.I ordered fibre after being with Plusnet for ADSL and was satisfied with the speeds i was getting so after reading some of the horror stories whilst travelling the "inter web" there was a degree of trepidation in my preference.HOWEVER i needn't have put myself thru the angst as the whole process was very smooth and professional and indeed timely!!! I would have no hesitation in recommending this exemplary service.I believe there is so much bile and negativity aimed at these people that when praise is due it should be given!!!! I would like thank the persons involved ,we all need know that the service we give is appreciated.All i can say is if you are thinking of ordering
Just go for it............................................
You will be glad you did!!!!!!

Re: Plus net and Open reach service highly recommended five stars!!!!!!

w23 — Fri, 18 Sep 2015 12:42:53 GMT

Good to hear it can still work exactly as it should.

Re: Plus net and Open reach service highly recommended five stars!!!!!!

jelv — Fri, 18 Sep 2015 13:08:14 GMT

The measure of an organisation is not how they perform when things go well, but how they perform when things go wrong! People can look at the posts on these forums and reach their own conclusion.

Re: Plus net and Open reach service highly recommended five stars!!!!!!

MattyC — Fri, 18 Sep 2015 13:39:38 GMT

Hi anotherlee,
That's great to hear, thanks for your feedback I'll have a look into your account, and thank the necessary people on your behalf.
All the best,
Matty

Re: Plus net and Open reach service highly recommended five stars!!!!!!

Apprentice — Sat, 19 Sep 2015 20:36:45 GMT

Quote from: anotherlee
Having read some negative posts regarding the state of play from the above I would like to add my comments.I ordered fibre after being with Plusnet for ADSL and was satisfied with the speeds i was getting so after reading some of the horror stories whilst travelling the "inter web" there was a degree of trepidation in my preference.HOWEVER i needn't have put myself thru the angst as the whole process was very smooth and professional and indeed timely!!! I would have no hesitation in recommending this exemplary service.I believe there is so much bile and negativity aimed at these people that when praise is due it should be given!!!! I would like thank the persons involved ,we all need know that the service we give is appreciated.All i can say is if you are thinking of ordering
Just go for it............................................
You will be glad you did!!!!!!

That's good to hear and lets have more of it Plusnet but unfortunately one swallow doesn't make a summer