topic Re: Some sites load, others don't and show ERR-NAME-RESOLUTION-FAILED in Plusnet Feedback

DNS servers failing

Gus — Thu, 10 Sep 2015 00:17:20 GMT

*** cdns01.plus.net can't find bbc.co.uk: Server failed
C:\Users\me>nslookup bbc.co.uk
Server:  cdns01.plus.net
Address:  212.159.6.9
*** cdns01.plus.net can't find bbc.co.uk: Server failed
C:\Users\me>nslookup bbc.com
Server:  cdns01.plus.net
Address:  212.159.6.9
*** cdns01.plus.net can't find bbc.com: Server failed

Re: DNS servers failing

phancey — Thu, 10 Sep 2015 00:37:38 GMT

212.159.13.49 as well. Cut me off in middle of Fifa final! Sort it out Plusnet

Re: DNS servers failing

sexysir — Thu, 10 Sep 2015 00:39:31 GMT

Google down...BT down...Twitter down...Plusnet up. No mention of it on site.
That'll be the no nighttime support cock-up we all predicted.

Re: DNS servers failing

Gus — Thu, 10 Sep 2015 00:44:04 GMT

yep I had a nights gaming planned which is now gone, only here and youtube works, everything else fails to load
iplayer
twitter
warframe.com
etc etc
edit: forgot to say I have tried using opendns servers only with no change

Re: DNS servers failing

Townman — Thu, 10 Sep 2015 00:47:45 GMT

Notified business support.

Re: DNS servers failing

goldenfibre — Thu, 10 Sep 2015 00:52:46 GMT

Everything went DOWN!!!!

Re: DNS servers failing

Townman — Thu, 10 Sep 2015 01:00:29 GMT

Not true. This looks like a routing issue.
Google.co.uk is not accessible
Plus.google.com is accessible
Might well be out with PlusNET.

Re: DNS servers failing

7up — Thu, 10 Sep 2015 01:19:12 GMT

Must admit it's a tad inconvenient for me too... i'e had to activate my usb wifi adapter for the first time in six months and connect to my mobile

Re: DNS servers failing

matmonty — Thu, 10 Sep 2015 01:39:10 GMT

Glad its not only me then not a lot loading, may as well go to bed Just tried my iPhone on o2's without wifi connected and everything connects with 3g

Re: DNS servers failing

Extreme0 — Thu, 10 Sep 2015 02:01:26 GMT

Great. I thought it was an issue at my end and there for tried everything I could think of relating to my router, browsers, network adapter and even going to the last resort of a system restore.
Which of course, somehow ended up making things worse when it received an error and now I have to manually go into task manager, end the explorer executable process and then run it again to see the desktop.
Not a great start tonight I have to say.

Re: DNS servers failing

St3 — Thu, 10 Sep 2015 02:04:03 GMT

hmm no other internet webpages work for me other than this site how odd My nets all been fine upto a few seconds ago

Re: DNS servers failing

7up — Thu, 10 Sep 2015 02:05:17 GMT

Quote from: matmonty
Glad its not only me then not a lot loading, may as well go to bed Just tried my iPhone on o2's without wifi connected and everything connects with 3g

yeah i'm gonna hit the sack now too.. .pesky internet lol.
3G is cool when it works, 4G is alarmingly quick.. but they're so intermittent sometimes when you need them to work the most. 3G is blazingly fast compared to 56k and i can happily live with it but its not the most reliable way to connect..

Quote from: Extreme0
even going to the last resort of a system restore.

Why on earth would you do that for an internet failure? - you're creating trouble for yourself by poking at shadows. If a router restart doesn't fix it then it's an issue further up the line. Stop tinkering with everything else or you'll make your situation worse!

Re: DNS servers failing

nightstalk3r — Thu, 10 Sep 2015 02:38:39 GMT

I started to have the same issue about an hour ago, switch to Google DNS servers and its been fine since.

Re: DNS servers failing

Azagoth — Thu, 10 Sep 2015 04:13:23 GMT

Getting the exact same thing, loads of sites like Google. BBC and the like won't open. Tried switching to Google DNS but it's still the same.

Re: DNS servers failing

howardhopkinson — Thu, 10 Sep 2015 04:17:16 GMT

Been having broadband trouble for several hours. Some sites load, others don't. It's even worse on my wifi enabled devices. Rebooted the router and it helped a little but not much. Changed DNS but no joy. Guess we'll just have to wait it out.

Re: DNS servers failing

ramissin — Thu, 10 Sep 2015 04:24:52 GMT

So it's standard to receive no notification of this maintenance ?

Re: DNS servers failing

Kremmen — Thu, 10 Sep 2015 04:26:47 GMT

Not having any overnight support now means no official response till the rush hour is over
I wonder if PN even know yet ?
Even a single post on here from the 24x7 business side would be useful if it is just a PN routing issue.

Re: DNS servers failing

JohnBayliss — Thu, 10 Sep 2015 04:30:15 GMT

DNS has been down all night?
I guess all we can do is change our DNS to Google for now
Primary DNS = 8.8.8.8
- Tim

Re: DNS servers failing

sandjwa1 — Thu, 10 Sep 2015 05:16:40 GMT

For me it was working from 4:45 (when I got up) to about 5:30.
Funny how email works and Torrent works, just not web browsing.
One of my Open University module's web site opened overnight and I was up early to get started on it. 😞

Re: DNS servers failing

Azagoth — Thu, 10 Sep 2015 05:23:32 GMT

Quote from: JohnBayliss
DNS has been down all night?
I guess all we can do is change our DNS to Google for now
Primary DNS = 8.8.8.8
- Tim

See above. I've already tried that and it changed nothing. Sites still failed to resolve.