topic Re: cash back in Plusnet Feedback

cash back

dappy123 — Sun, 19 Jul 2015 09:07:12 GMT

over a month now since I joined the farce that is plusnet still no sign of the promised cash back voucher despite numerous emails and phone calls ,would I be right in thinking that this is a breech of contract by plusnet and therefore within my right to cancel my contract without my being charged any fee

Re: cash back

MatthewWheeler — Mon, 20 Jul 2015 11:09:11 GMT

I'm sorry to hear about the delays you've had.
Our marketing team are looking into this for you and we'll update you as soon as we know more.

Re: cash back

dappy123 — Thu, 23 Jul 2015 19:13:05 GMT

can you please tell me whether or not plusnet will be honouring there promise regarding their cash back offer or breeching their contract I am in fact seeking advice as to whether or not I am within my rights to cancel my 12 month contract without incurring any early cancelation fees

Re: cash back

arsenwiper — Thu, 23 Jul 2015 19:25:59 GMT

Hi Dappy,
Cancel if you can...it goes downhill once they have you tied into a contract. Keep smiling.

Re: cash back

Chris — Fri, 24 Jul 2015 08:14:52 GMT

Hi dappy123
The cheque should be with you by the end of next week, really sorry for any delays here.