https://community.plus.net/t5/Plusnet-Feedback/Upgrade-to-fibre/m-p/1256844#M63755 We were due to upgrade to fibre today, and I have to say that reading all the horror stories on here I wasn't too confident it would happen.<BR />However, I'm pleased to say that the Kellys' engineer turned up in the allotted time slot; he rang to say he was on his way and arrived when he said he would.&nbsp; He did a good tidy job with absolutely no mess and wouldn't leave till I had ensured that I was able to connect to the internet.&nbsp; This is the 2nd Kellys' engineer to have been here since we moved in and both have been exemplary.<BR />I've just done an Ookla speed test and it showed 35mbps, which is massive improvement on the 6.5 we had before.&nbsp; Hopefully there will be no issues going forward.<BR />A big thank you to all concerned&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@13ACAF1B4DB3038AD540E11CDD6AB984/images/emoticons/cheesy.gif" alt="Cheesy" title="Cheesy" />&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@13ACAF1B4DB3038AD540E11CDD6AB984/images/emoticons/cheesy.gif" alt="Cheesy" title="Cheesy" /><BR /> Tue, 18 Aug 2015 12:00:10 GMT oldbaldeagle 2015-08-18T12:00:10Z https://community.plus.net/t5/Plusnet-Feedback/Upgrade-to-fibre/m-p/1256844#M63755 We were due to upgrade to fibre today, and I have to say that reading all the horror stories on here I wasn't too confident it would happen.<BR />However, I'm pleased to say that the Kellys' engineer turned up in the allotted time slot; he rang to say he was on his way and arrived when he said he would.&nbsp; He did a good tidy job with absolutely no mess and wouldn't leave till I had ensured that I was able to connect to the internet.&nbsp; This is the 2nd Kellys' engineer to have been here since we moved in and both have been exemplary.<BR />I've just done an Ookla speed test and it showed 35mbps, which is massive improvement on the 6.5 we had before.&nbsp; Hopefully there will be no issues going forward.<BR />A big thank you to all concerned&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@13ACAF1B4DB3038AD540E11CDD6AB984/images/emoticons/cheesy.gif" alt="Cheesy" title="Cheesy" />&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@13ACAF1B4DB3038AD540E11CDD6AB984/images/emoticons/cheesy.gif" alt="Cheesy" title="Cheesy" /><BR /> Tue, 18 Aug 2015 12:00:10 GMT https://community.plus.net/t5/Plusnet-Feedback/Upgrade-to-fibre/m-p/1256844#M63755 oldbaldeagle 2015-08-18T12:00:10Z https://community.plus.net/t5/Plusnet-Feedback/Upgrade-to-fibre/m-p/1256845#M63756 Sounds good! <BR />I shall pass on some feedback. Tue, 18 Aug 2015 12:50:14 GMT https://community.plus.net/t5/Plusnet-Feedback/Upgrade-to-fibre/m-p/1256845#M63756 adamwalker 2015-08-18T12:50:14Z