https://community.plus.net/t5/Plusnet-Feedback/Broadband-Activation/m-p/1252302#M62873 Hi DAR,<BR />This shouldn't be the case, so I'm investigating the order with the intention of expediting at our supplier's expense. Will update you ASAP. Tue, 11 Aug 2015 11:15:11 GMT MattyC 2015-08-11T11:15:11Z https://community.plus.net/t5/Plusnet-Feedback/Broadband-Activation/m-p/1252301#M62872 I ordered my broadband with Plus.net around 4 weeks ago. The engineer came yesterday (10 August 2015) to install the phone line. I thought this was a sign that my broadband would be up and running soon. This morning (11 August) I received a text informing me that my broadband would be active on 25 August. How could it possibly take 15 days to do this? Tue, 11 Aug 2015 08:44:12 GMT https://community.plus.net/t5/Plusnet-Feedback/Broadband-Activation/m-p/1252301#M62872 DAR 2015-08-11T08:44:12Z https://community.plus.net/t5/Plusnet-Feedback/Broadband-Activation/m-p/1252302#M62873 Hi DAR,<BR />This shouldn't be the case, so I'm investigating the order with the intention of expediting at our supplier's expense. Will update you ASAP. Tue, 11 Aug 2015 11:15:11 GMT https://community.plus.net/t5/Plusnet-Feedback/Broadband-Activation/m-p/1252302#M62873 MattyC 2015-08-11T11:15:11Z https://community.plus.net/t5/Plusnet-Feedback/Broadband-Activation/m-p/1252303#M62874 Apologies for the double post. <BR />Typically it should be five working days for the broadband to go live. Absolutely no idea why they upped this to two weeks. I have got it bumped forward to tomorrow for you though as they have admitted error. <BR />Matty Tue, 11 Aug 2015 14:08:17 GMT https://community.plus.net/t5/Plusnet-Feedback/Broadband-Activation/m-p/1252303#M62874 MattyC 2015-08-11T14:08:17Z