https://community.plus.net/t5/Plusnet-Feedback/DD/m-p/1250184#M62549 I haven't cancelled  my DD and infact you put £19+ into my account today. Fri, 07 Aug 2015 13:35:57 GMT greyposter 2015-08-07T13:35:57Z https://community.plus.net/t5/Plusnet-Feedback/DD/m-p/1250181#M62546 Apart from initial payment (paid by card)I've paid monthly by DD.now you are claiming I have always paid by card. Thu, 06 Aug 2015 15:55:52 GMT https://community.plus.net/t5/Plusnet-Feedback/DD/m-p/1250181#M62546 greyposter 2015-08-06T15:55:52Z https://community.plus.net/t5/Plusnet-Feedback/DD/m-p/1250182#M62547 Sorry but I can't find your account, can you PM me your username over and I'll have a look. Thu, 06 Aug 2015 17:49:39 GMT https://community.plus.net/t5/Plusnet-Feedback/DD/m-p/1250182#M62547 Chris 2015-08-06T17:49:39Z https://community.plus.net/t5/Plusnet-Feedback/DD/m-p/1250183#M62548 Sorry but I've checked the account and can't see anywhere that we've said you haven't been paying via direct debit? The account is with our billing team at the moment as the DD has been cancelled so the payment that was processing hasn't gone through. They'll check and remove any incorrect charges from when you left and close the account down. Fri, 07 Aug 2015 12:50:49 GMT https://community.plus.net/t5/Plusnet-Feedback/DD/m-p/1250183#M62548 Chris 2015-08-07T12:50:49Z https://community.plus.net/t5/Plusnet-Feedback/DD/m-p/1250184#M62549 I haven't cancelled  my DD and infact you put £19+ into my account today. Fri, 07 Aug 2015 13:35:57 GMT https://community.plus.net/t5/Plusnet-Feedback/DD/m-p/1250184#M62549 greyposter 2015-08-07T13:35:57Z