topic Re: Price Increase! in Plusnet Feedback

Price Increase!

mlmclaren — Tue, 30 Jun 2015 11:04:01 GMT

So now Plusnet are to increase prices in September, What are you planning to do once you receive formal notification?

Re: Price Increase!

Strat — Tue, 30 Jun 2015 11:11:24 GMT

I voted to 'Stay Put' but can't agree with the 'still worth the price ' bit.
Unfortunately I belong to the 'better the devil you know' group.

Re: Price Increase!

HairyMcbiker — Tue, 30 Jun 2015 11:12:53 GMT

Well my option is not in there, I will leave AFTER my LRS expires as there is NO REFUND. So I think it could be construed as the last option of your survey. NB phone only moving

Re: Price Increase!

HairyMcbiker — Tue, 30 Jun 2015 11:13:50 GMT

So Strat you still using the same insurance company you started with, the same bank & power companies?

Re: Price Increase!

Strat — Tue, 30 Jun 2015 11:15:22 GMT

Bank and energy supplier, yes.
Insurances are the exception that proves the rule.

Re: Price Increase!

mlmclaren — Tue, 30 Jun 2015 11:42:35 GMT

@Hairy McBiker - Added option

Re: Price Increase!

beeceegee — Tue, 30 Jun 2015 11:50:23 GMT

Just double checked FTTP prices vs Zen and A&A again - I'll be staying put

Re: Price Increase!

peter10 — Tue, 30 Jun 2015 11:58:02 GMT

My LRS runs out at start of December. I used to renew early to get it just before the price increase but I've been thwarted this year by PN bringing the increase forward. Therefore I voted for the leave after LRS expires. I will start to look around in October to see what is available. It may be that the others have put their prices up by then because ISPs seem to operate as a cartel.

Re: Price Increase!

Mayfly — Tue, 30 Jun 2015 12:55:09 GMT

I've voted stay put main because I won't give away 6mth LRS. Don't think I'l renew that next year then it will only cost me an additional £9 until the next expected price increase and if I want to leave I won't lose out financially.

Re: Price Increase!

JayG — Tue, 30 Jun 2015 13:23:09 GMT

As someone who paid my LRS in January this year, and with 15 months of a 2 year contract still to run, I see myself as lumbered (and 'none of the above' as far as the poll is concerned.)

Re: Price Increase!

Luzern — Tue, 30 Jun 2015 14:04:01 GMT

In my case age demands the least hassle, and the cost rises will not be in any way a financial blow. I'll stay!

Re: Price Increase!

Oldjim — Tue, 30 Jun 2015 14:14:46 GMT

It isn't the price hike per se which peeves me it is the fact that they have increased the phone part with no change to the underlying cost from Openreach/Wholesale and all, I must assume, to pay for the ludicrous special offers they have been bouncing around for broadband (cash back plus broadband almost free for a year) and the really silly 40/20 fibre which had no logic to it as the supplier cost was the same as for 80/20 fibre.
We could see where it was heading with respect to support not keeping up with the increase in customer numbers and they must now realise that it is hitting the bottom line as well and BT won't be too happy about that
I really wonder why finance weren't properly costing the effect of the ludicrous special offers they were bouncing around.
Customer numbers are only one measure of the state of the company and where there is no real economy of scale taking on new customers at below cost is farcical in the extreme

Re: Price Increase!

Townman — Tue, 30 Jun 2015 15:19:08 GMT

Hi OJ,
Seems really strange that we the users were the only ones seeing this coming as you describe. Must be something to do with being old grey and past it, unlike the youngsters running everything believing only in their own hype and self importance.
Anyone with more than 5 beans ought to have foreseen that cash back exceeding the broadband fees for the full duration of the tied in contract could not last.
May be there needs to be legislation against selling at a lost and cross subsidising from other service lines - please forgive the pun.

Re: Price Increase!

drunkenmonkey — Tue, 30 Jun 2015 18:02:00 GMT

I voted to stay as none of the price rises affect me as I don't pay line rental

Re: Price Increase!

mlmclaren — Tue, 30 Jun 2015 23:15:34 GMT

My apologies buntrob, I have now added that option though it might be too late for you to change your mind...
I appreciate the feedback.

Re: Price Increase!

VileReynard — Tue, 30 Jun 2015 23:26:10 GMT

The increase doesn't affect broadband, I believe?
I expect BT will have similar increases.

Re: Price Increase!

mlmclaren — Tue, 30 Jun 2015 23:27:24 GMT

BT normally gifts its customer with increases at Christmas!
But saying that,They might not increase anything this year as they seem to be using PLusnet for that... and currently it looks like to me like BT might be returning to its days of no offers and standard pricing... which is good if the service complied with that.

Re: Price Increase!

AlaricAdair — Sat, 04 Jul 2015 15:12:19 GMT

I voted stay-put, primarily because I don't want the hassle of changing my static IP group. As stated elsewhere I don't use BT/PN for outgoing calls for my business as their charges out of package are outrageous, so you can keep costs under control.. However, I don't recommend PN any more. Above inflation increases are difficult for me to justify to friends/clients.

Re: Price Increase!

picbits — Sat, 04 Jul 2015 18:56:00 GMT

I'm seriously considering moving - first time I've felt like this since signing up.

Re: Price Increase!

alanf — Thu, 09 Jul 2015 00:57:32 GMT

Quote from: Salmo
My LRS runs out at start of December. I used to renew early to get it just before the price increase but I've been thwarted this year by PN bringing the increase forward. Therefore I voted for the leave after LRS expires. I will start to look around in October to see what is available. It may be that the others have put their prices up by then because ISPs seem to operate as a cartel.

Also my situation.
I voted leave after LRS expires. I will certainly be closely examining options.
My LRS expires in December but each year I have been renewing up to 3 months early at the earlier year's price. This year the price rise will be one week before the 3 month limit. I won't be buying LRS at the new price as the savings do not outweigh the flexibility to leave. (I will be out of contract for broadband in November).