https://community.plus.net/t5/Plusnet-Feedback/My-Feedback-Plusnet-rubbish/m-p/1248033#M62180 I can see you've got a engineer booked for tomorrow morning.<BR />Hope we can get this sorted soon. Wed, 05 Aug 2015 09:33:14 GMT MatthewWheeler 2015-08-05T09:33:14Z https://community.plus.net/t5/Plusnet-Feedback/My-Feedback-Plusnet-rubbish/m-p/1248032#M62179 It seems because i live in a small village i should be happy paying £15.95 line rental &amp; £9.99 (discounted as in 1st year) a month for a less than adequate service. I reported my phone line crackly 2 weeks ago and my internet speed dropped to a high of 0.8mbps and thats if i am lucky.<BR />I was told there was a fault with my line and Openreach would repair at exchange in 2 days. 2 weeks later i am still waiting for this repair and i continue to struggle to get online yet i am made to feel i should be happy with this. Really would you be happy paying £25.94 for a phone you rarely use and an internet you can barely now stream music on or even get online with yet my neighbours are getting speeds up to 3.5-4mbps.<BR />You say you will update me what is happening but you dont. <BR />I would never recommend you, and when i say i am going to move you seem to think the fact you have english call centres is a plus for me to stay-yeah it is but only if you actually do something to repair faults.<BR /> Tue, 04 Aug 2015 09:19:41 GMT https://community.plus.net/t5/Plusnet-Feedback/My-Feedback-Plusnet-rubbish/m-p/1248032#M62179 Bobo2009 2015-08-04T09:19:41Z https://community.plus.net/t5/Plusnet-Feedback/My-Feedback-Plusnet-rubbish/m-p/1248033#M62180 I can see you've got a engineer booked for tomorrow morning.<BR />Hope we can get this sorted soon. Wed, 05 Aug 2015 09:33:14 GMT https://community.plus.net/t5/Plusnet-Feedback/My-Feedback-Plusnet-rubbish/m-p/1248033#M62180 MatthewWheeler 2015-08-05T09:33:14Z