topic Re: Random Praise in Plusnet Feedback

Random Praise

qbatqbat — Thu, 25 Jun 2015 16:16:06 GMT

After making some of the most frustrating phone calls I think I have ever made calling Sky for my parents about their faulty Sky broadband router and not being allowed to talk to anyone technical (because their call centre staff are Sky's only technical staff apparently!) I just felt the need to come on here and say how pleased I am with PlusNet and pleased that BT didn't send the company down hill. Originally with MetroNet before PlusNet took them over I've never felt the need to shop elsewhere.
And now our Village is catching up.... looking forward to finally being able to have FTTC installed!

Re: Random Praise

adamwalker — Thu, 25 Jun 2015 17:14:07 GMT

Thanks a lot qbatqbat!

Re: Random Praise

mlmclaren — Fri, 26 Jun 2015 09:11:40 GMT

Quote from: qbatqbat
And now our Village is catching up.... looking forward to finally being able to have FTTC installed!

Oh so your an ADSL customer.... well good luck with FTTC... Plusnet seem to struggle with that service currently!
I also have an ADSL and can share your opinion on how well that is going but their FTTC providing's are not very good at all.

Re: Random Praise

Rippong — Fri, 26 Jun 2015 09:25:55 GMT

In your experience.
I moved from Virgin media to Plusnet some 19 months ago to their FTTC service and I can't praise the whole process and experience highly enough.
A couple of friends have also done the same and have equally as good experiences too.
I'd not think twice about suggesting other people do the same.