topic Re: ISP Review in Plusnet Feedback

ISP Review

dnpark38 — Mon, 16 Mar 2015 09:15:15 GMT

http://www.ispreview.co.uk/index.php/2015/03/john-lewis-and-zen-internet-come-top-for-uk-isp-broadband-satisfaction.html

Re: ISP Review

sjptd — Mon, 16 Mar 2015 09:27:53 GMT

John Lewis broadband is provided by PlusNet as that points out: though I think they have a separate service organization.
I looked at John Lewis when I moved to PlusNet, but it was going to cost quite a bit more and only give 10Mbps upload.

Re: ISP Review

dnpark38 — Mon, 16 Mar 2015 09:34:20 GMT

Quote from: sjptd
I looked at John Lewis when I moved to PlusNet, but it was going to cost quite a bit more and only give 10Mbps upload.

Do you mean 10Mb Down and ADSL?
http://www.thinkbroadband.com/speedtest/button/1426498204422525455-mini.png

Re: ISP Review

Oldjim — Mon, 16 Mar 2015 13:49:56 GMT

No he meant that John Lewis provide 40/10 fibre for £25 per month

Re: ISP Review

dnpark38 — Mon, 16 Mar 2015 13:56:03 GMT

Thanks for clarification, it was the "only give" that made me think Down.
So do Plusnet do more?
I get 5Mb.
http://www.thinkbroadband.com/speedtest/button/1426514055639890055-mini.png

Re: ISP Review

Oldjim — Mon, 16 Mar 2015 14:00:28 GMT

Plusnet provision at 80/20 with a limit of 40/20 on the lower price package
Have you checked if you have a problem as that upload speed is very low for your download speed

Re: ISP Review

dnpark38 — Mon, 16 Mar 2015 14:20:10 GMT

It is in line with my previous with Sky, thier figures higher because they use Sync. speed.
Do you think Openreach have not altered me to Plusnet?

Re: ISP Review

Chris — Tue, 17 Mar 2015 09:09:21 GMT

@dnpark38
Your line is synced at
Downstream Speed 31.5 Mbps
Upstream Speed 5.7 Mbps
You are definitely provisioned on the 80/20 product and are connecting at the esimates for your line.

Re: ISP Review

dnpark38 — Tue, 17 Mar 2015 09:32:46 GMT

Thanks Chris, yes everything is running ok. in the speed regard.
It was just that the Up speed at 5Mb compared with others on Plusnet who show their speeds in the forum were 2 or 3 times higher, whilst Down speeds were similar. So was just wondering if the BT/Openreach cabinet or exchange thought I was still on the Sky cap of 5Mb. following the talk of PN being a /20 product.

Re: ISP Review

Chris — Tue, 17 Mar 2015 09:35:31 GMT

There's no cap on your upload. Those getting higher upload speeds will be syncing higher on the downstream too but will be hitting the 40Mb speed cap set on the product.