https://community.plus.net/t5/Plusnet-Feedback/Thank-you-Plusnet/m-p/1217535#M59251 I was due to migrate my fibre from BT to Plusnet tomorrow, however in their&nbsp; wisdom BT cut me off this morning, so a quick phone call to Plusnet and talking to someone who actually knew what I was on about, resulted in my broadband being up and running within 15 minutes.<BR />Well done Plusnet, great customer service. <BR />Also my expected speed was estimated at 25 Mbps and this is what I actually get,<BR /><A href="http://www.speedtest.net/my-result/4193158851">http://www.speedtest.net/my-result/4193158851</A><BR />One happy bunny. Fri, 06 Mar 2015 11:35:47 GMT malcolmfl 2015-03-06T11:35:47Z https://community.plus.net/t5/Plusnet-Feedback/Thank-you-Plusnet/m-p/1217535#M59251 I was due to migrate my fibre from BT to Plusnet tomorrow, however in their&nbsp; wisdom BT cut me off this morning, so a quick phone call to Plusnet and talking to someone who actually knew what I was on about, resulted in my broadband being up and running within 15 minutes.<BR />Well done Plusnet, great customer service. <BR />Also my expected speed was estimated at 25 Mbps and this is what I actually get,<BR /><A href="http://www.speedtest.net/my-result/4193158851">http://www.speedtest.net/my-result/4193158851</A><BR />One happy bunny. Fri, 06 Mar 2015 11:35:47 GMT https://community.plus.net/t5/Plusnet-Feedback/Thank-you-Plusnet/m-p/1217535#M59251 malcolmfl 2015-03-06T11:35:47Z https://community.plus.net/t5/Plusnet-Feedback/Thank-you-Plusnet/m-p/1217536#M59252 Great, I'm pleased it's working for you. My colleague did the correct thing in checking that the order was closed and sorting it out for you. <BR />Let us know if we can be of any further assistance. Fri, 06 Mar 2015 15:03:32 GMT https://community.plus.net/t5/Plusnet-Feedback/Thank-you-Plusnet/m-p/1217536#M59252 plusnettony 2015-03-06T15:03:32Z