https://community.plus.net/t5/Plusnet-Feedback/Good-fault-diagnostics/m-p/1208236#M58527 Quick note to inform on the positive experience I got from Plusnet support team. I called them with a line bounce issue, which I wanted them to check if there was any maintenance that was causing my ADSL issues, there was not and so I was asked to do from hardware related checks (always a good start). One of these checks was to swap out the ADSL filter, which I did and hey presto it was fixed.<BR />So thanks to the team for your help and one top tip from me is have a spare ADSL micro filter in your draw.<BR />Andy Fri, 20 Feb 2015 09:34:49 GMT Andy001z 2015-02-20T09:34:49Z https://community.plus.net/t5/Plusnet-Feedback/Good-fault-diagnostics/m-p/1208236#M58527 Quick note to inform on the positive experience I got from Plusnet support team. I called them with a line bounce issue, which I wanted them to check if there was any maintenance that was causing my ADSL issues, there was not and so I was asked to do from hardware related checks (always a good start). One of these checks was to swap out the ADSL filter, which I did and hey presto it was fixed.<BR />So thanks to the team for your help and one top tip from me is have a spare ADSL micro filter in your draw.<BR />Andy Fri, 20 Feb 2015 09:34:49 GMT https://community.plus.net/t5/Plusnet-Feedback/Good-fault-diagnostics/m-p/1208236#M58527 Andy001z 2015-02-20T09:34:49Z https://community.plus.net/t5/Plusnet-Feedback/Good-fault-diagnostics/m-p/1208237#M58528 Hi Andy, <BR />Thanks for the positive feedback. Always good to hear when things go right. Fri, 20 Feb 2015 09:37:25 GMT https://community.plus.net/t5/Plusnet-Feedback/Good-fault-diagnostics/m-p/1208237#M58528 Chris 2015-02-20T09:37:25Z