topic Re: Call Cost Calculator in Plusnet Feedback

Call Cost Calculator

Oldjim — Sat, 03 Oct 2009 09:36:33 GMT

Is this is worthy of consideration

Quote from: reserved
Greenbee provide a call cost calculator. Perhaps it's an idea Plusnet could copy!

Re: Call Cost Calculator

Sat, 03 Oct 2009 10:13:59 GMT

Good idea but there is something that I can't understand - I put in a local call at 9 a.m. on Monday morning for 15 minutes and it came back with no charge.
Also, the call duration drop-down box doesn't have much flexibility e.g. jumps from 5 minutes to 15 minutes - what about in-between?

Re: Call Cost Calculator

Oldjim — Sat, 03 Oct 2009 10:20:02 GMT

It would of course need to have a package select option. Greenbee only have an anytime phone package

Re: Call Cost Calculator

reserved — Sat, 03 Oct 2009 12:00:38 GMT

The Greenbee one did seem to throw up some "odd" results which I did report.
This perhaps is a better tool.
Of course Greenbee rates are different to Plusnet anyway and at the moment don't have a "set up fee".

Re: Call Cost Calculator

mal0z — Sat, 03 Oct 2009 16:05:59 GMT

Don't Greenbee / John Lewis use Plusnet anyway ?

Re: Call Cost Calculator

reserved — Sat, 03 Oct 2009 17:25:33 GMT

They are all part of the same family now but the ex Brightview bits (Madasafish, Waitrose, Greenbee) are all different in what they offer and are quite a bit different from Plusnet.

Re: Call Cost Calculator

James — Mon, 05 Oct 2009 15:38:56 GMT

We supply Waitrose and Greenbee broadband on their behalf.
They're both essentially large 'Partners'.

Re: Call Cost Calculator

mal0z — Mon, 05 Oct 2009 16:15:51 GMT

Thought so