topic Re: rDNS changed back to default in Plusnet Feedback

rDNS changed back to default

Anonymous — Sat, 07 Feb 2015 16:04:05 GMT

I just noticed that my rDNS, which I originally requested to be set to "my ip address". plus.com has reverted to the default "my username".plus.com
I'm a bit miffed about this and have raised a ticket already to get it changed back. Just wondering if anyone else has had the same thing happen?

Re: rDNS changed back to default

Oldjim — Sat, 07 Feb 2015 16:10:13 GMT

I just did the same here http://mxtoolbox.com/ReverseLookup.aspx and mine has changed back as well
Reported by ns2.force9.net on 2/7/2015 at 10:08:33 AM
I have moved this to Feedback because it may apply to fibre as well and needs sorting

Re: rDNS changed back to default

RPMozley — Sat, 07 Feb 2015 17:01:16 GMT

Also ours has gone back to default as well. Custom DNS record on one of our domains (hosted by PN) is still there in the configure page, so must be fault elsewhere.
There's a possibility they will have reverted back by Monday, with DNS propitiation taking up to 48 hours to completely clear an error.

Re: rDNS changed back to default

pwatson — Sat, 07 Feb 2015 17:10:38 GMT

Quote from: Oldjim
I have moved this to Feedback because it may apply to fibre as well and needs sorting

It does - Mine's changed as well

Re: rDNS changed back to default

dvorak — Sat, 07 Feb 2015 17:17:00 GMT

and mine, and it was only changed in in the last week or so too.
something very wrong.

Re: rDNS changed back to default

RPMozley — Sat, 07 Feb 2015 17:18:27 GMT

Just thinking out loud, I wonder if this might be linked to the scheduled change of static IP addresses. Easy to discount if someone didn't get the email notification but still had their rDNS revert back to default.

Re: rDNS changed back to default

pwatson — Sat, 07 Feb 2015 17:20:30 GMT

My static IP address hasn't been changed...

Re: rDNS changed back to default

thesawdust — Sat, 07 Feb 2015 17:21:03 GMT

Mine's gone back too

Re: rDNS changed back to default

pwatson — Sat, 07 Feb 2015 17:24:00 GMT

Ticket 98959874 raised

Re: rDNS changed back to default

RPMozley — Sat, 07 Feb 2015 17:25:23 GMT

Quote from: pwatson
My static IP address hasn't been changed...

I did say scheduled change, as ours has not changed yet. I know that Dvorak has changed early though.

Re: rDNS changed back to default

Joshc — Sat, 07 Feb 2015 17:25:52 GMT

Hey everyone,
I will flag this issue up with our networking department.
Will have more information on this for you as soon as possible

Re: rDNS changed back to default

pwatson — Sat, 07 Feb 2015 17:29:26 GMT

Quote from: RPM
Quote from: pwatson
My static IP address hasn't been changed...

I did say scheduled change, as ours has not changed yet. I know that Dvorak has changed early though.

I don't believe that mine is due to change - 84.92.0.0/16 isn't in the published range?

Re: rDNS changed back to default

dvorak — Sat, 07 Feb 2015 17:30:28 GMT

nope, i took the option and had it moved earlier than the due date.
it had a totally different rdns to my account name, so I then had it set to what it should be and it's now reverted to my account name.
something has gone wrong.

Re: rDNS changed back to default

Anonymous — Sat, 07 Feb 2015 17:34:26 GMT

Quote from: RPM
Just thinking out loud, I wonder if this might be linked to the scheduled change of static IP addresses. Easy to discount if someone didn't get the email notification but still had their rDNS revert back to default.

This was my first thought too, but my IP has not changed yet.

Re: rDNS changed back to default

Oldjim — Sat, 07 Feb 2015 17:47:23 GMT

and mine isn't due to change at all

Re: rDNS changed back to default

RPMozley — Sat, 07 Feb 2015 17:52:56 GMT

Quote from: pwatson
I don't believe that mine is due to change - 84.92.0.0/16 isn't in the published range?

If you've not received the email notification (also viewable on account tickets) by now then your IP address won't be changing.
In that range there are some that are changing as we're in it and are scheduled to be changed over next month.
Ah, ok then Jim. That's cleared things up. So it's NOT linked to the static IP change, either scheduled or already happened.

Re: rDNS changed back to default

avatastic — Sat, 07 Feb 2015 18:40:48 GMT

one of my netblock has changed to the default, the router, broadcast and one of the other usable addresses are currently unchanged.

Re: rDNS changed back to default

KevinG — Sat, 07 Feb 2015 19:46:11 GMT

Mine has reverted back as well. Are we supposed to raise tickets individually?

Re: rDNS changed back to default

Gus — Sat, 07 Feb 2015 19:52:47 GMT

ditto, raise a ticket or is reply here enough?
edit: ticket 98961427 if it helps to link it to the problem

Re: rDNS changed back to default

dvorak — Sat, 07 Feb 2015 20:08:20 GMT

I raised a ticket a few hours ago but haven't heard anything back as yet.
maybe they're looking into the root cause and doing a mass rollback..