https://community.plus.net/t5/Plusnet-Feedback/Customer-Sevice/m-p/1202287#M57790 Thanks for the positive feedback, I'll pass this on to the person who dealt with your cashback query so they can see it too. Fri, 06 Feb 2015 10:57:20 GMT Chris 2015-02-06T10:57:20Z https://community.plus.net/t5/Plusnet-Feedback/Customer-Sevice/m-p/1202286#M57789 My faith has been restored with PlusNet. Sorted out my cash back, gone way beyond what I expected of them. WELL DONE. I wish other companies would be the same, take note BT and Talk Talk, you could do with taking a leaf out of PlusNet's customer service.<BR />&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; WELL DONE Fri, 06 Feb 2015 10:55:07 GMT https://community.plus.net/t5/Plusnet-Feedback/Customer-Sevice/m-p/1202286#M57789 michaelgr223 2015-02-06T10:55:07Z https://community.plus.net/t5/Plusnet-Feedback/Customer-Sevice/m-p/1202287#M57790 Thanks for the positive feedback, I'll pass this on to the person who dealt with your cashback query so they can see it too. Fri, 06 Feb 2015 10:57:20 GMT https://community.plus.net/t5/Plusnet-Feedback/Customer-Sevice/m-p/1202287#M57790 Chris 2015-02-06T10:57:20Z