topic Re: VPN issues in Plusnet Feedback

VPN issues

skxxx — Thu, 05 Feb 2015 17:55:39 GMT

Hi - switched to PlusNet a week ago and on the whole all is good. However - one biggish problem is that the VPN I use for work won't connect (it was fine with BT). I've tried all the suggestions on previous forum posts, firewall set to low (and also tried it off), various commands via telnet but to no avail. I'm using the free router supplied - is it possible to use a VPN with this? Or do I need to get a different router?

Re: VPN issues

Jaggies — Thu, 05 Feb 2015 19:54:03 GMT

Check your firewall setting here - https://portal.plus.net/my.html?action=firewall (you'll need to log in)
If it's set to "High" then that's what's blocking your VPN.

Re: VPN issues

w23 — Fri, 06 Feb 2015 00:14:51 GMT

If you still have your BT hub most versions, if not all, can be used on Plusnet broadband.

Re: VPN issues

skxxx — Fri, 06 Feb 2015 00:50:45 GMT

I do still have my hub - so will give that a try! Thanks.
dick:quote

Re: VPN issues

skxxx — Fri, 06 Feb 2015 10:27:11 GMT

Now up and running with Bt homehub - thanks W23.