https://community.plus.net/t5/Plusnet-Feedback/New-customer-connection-support/m-p/1200589#M57780 Absolutely fantastic support, thank you guys.&nbsp; &nbsp; <BR />I was advised that I might be without broadband all day tomorrow for the switch from BT but, from first thing today, I had no internet connection.&nbsp; So potentially 48 hours with no connection.<BR />Discussion with BT was useless.&nbsp; <BR />Discussion with Plusnet led to completion of my connection within a few minutes.&nbsp; <BR />If this is the level of service and support and that Plusnet provides, I am very pleased to be able to use your service now.<BR />Don't let me down tho in the future!!<BR /> Thu, 05 Feb 2015 14:31:20 GMT griffter 2015-02-05T14:31:20Z https://community.plus.net/t5/Plusnet-Feedback/New-customer-connection-support/m-p/1200589#M57780 Absolutely fantastic support, thank you guys.&nbsp; &nbsp; <BR />I was advised that I might be without broadband all day tomorrow for the switch from BT but, from first thing today, I had no internet connection.&nbsp; So potentially 48 hours with no connection.<BR />Discussion with BT was useless.&nbsp; <BR />Discussion with Plusnet led to completion of my connection within a few minutes.&nbsp; <BR />If this is the level of service and support and that Plusnet provides, I am very pleased to be able to use your service now.<BR />Don't let me down tho in the future!!<BR /> Thu, 05 Feb 2015 14:31:20 GMT https://community.plus.net/t5/Plusnet-Feedback/New-customer-connection-support/m-p/1200589#M57780 griffter 2015-02-05T14:31:20Z https://community.plus.net/t5/Plusnet-Feedback/New-customer-connection-support/m-p/1200590#M57781 Welcome to Plusnet and the forums!<BR />If you're in need of more excellent support always for advise here <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /><BR />Thanks for the feedback Thu, 05 Feb 2015 15:53:51 GMT https://community.plus.net/t5/Plusnet-Feedback/New-customer-connection-support/m-p/1200590#M57781 Joshc 2015-02-05T15:53:51Z