topic Re: Declined £147 cashback in Plusnet Feedback

Declined £147 cashback

adrianbemand — Tue, 03 Feb 2015 19:01:55 GMT

Hi,
Please could someone look into my declined cashback please? I signed up for 38mb broadband on the proviso that I would receive £147 cashback, making it a cheaper deal than other providers. I have just checked to see that it has been declined by plusnet.
Account name is adrianbemand
Cheers

Re: Declined £147 cashback

michaelgr223 — Tue, 03 Feb 2015 19:21:51 GMT

Hi there join the club I have been waiting from December for my cash back, goes from pillar to post dept. to dept. they do not appear to know what there doing. PlusNet needs to get there act together.
Michael g

Re: Declined £147 cashback

Chris — Wed, 04 Feb 2015 11:04:45 GMT

@adrianbemand
That sounds like cashback from Quidco or Topcashback, have a read of the information here: http://community.plus.net/forum/index.php/topic,112065.0.html
@michaelgr223
Your cashback isn't the same as the other one in this thread, I can see we're already chasing this up for you and will get the vouchers to you asap.

Re: Declined £147 cashback

michaelgr223 — Wed, 04 Feb 2015 14:16:55 GMT

It should not make any difference promises are promises, were ever the money comes from

Re: Declined £147 cashback

jelv — Wed, 04 Feb 2015 15:37:35 GMT

That's ridiculous! Why should Plusnet be expected to honour a promise they didn't make? In any case from what Chris has posted that doesn't apply to you.

Re: Declined £147 cashback

michaelgr223 — Thu, 05 Feb 2015 09:49:42 GMT

I am not just getting at PlusNet it is all the casbacks. My particular beef is with PlusNet, they advertise and agree I am entitled to cash back but cannot honour there contract.

Re: Declined £147 cashback

Joshc — Thu, 05 Feb 2015 10:24:10 GMT

Hey,
Good morning.
@michaelgr223

I have had a look in to your Cashback issue and I have found a resolution,if you could take a look at this ticket ID (98746480) you will find more details here.