topic Positive feedback (for a change!) in Plusnet Feedback

Positive feedback (for a change!)

ricke17 — Mon, 02 Feb 2015 09:54:50 GMT

Hey,
So my migration to PN occurred today with just a few hours of downtime.
I just want to thank the PN staff who I either chatted to on live chat or tweeted for helping me on this journey.
I upgraded to the pro service and added a static IP and was impressed that this was instigated immediately!
It is not often that big corporations get positive feedback, but I just wanted to thank everyone involved in my journey.
Rick.

Re: Positive feedback (for a change!)

MattyC — Mon, 02 Feb 2015 10:51:09 GMT

Thanks for the feedback Rick!
I remember speaking with you on Twitter a while ago and you were a pleasure to deal with as well.
Let me know if you have any problems.
Matty

Re: Positive feedback (for a change!)

ricke17 — Mon, 02 Feb 2015 10:53:33 GMT

Hey Matty,
It's all good and I am dead chuffed with your help over the past few weeks.
Speeds are the same as BT but I now have a Static IP and have added the Pro service to see if there is any difference to my service.
Cheers,
Rick.
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