topic How Long Before I get an Answer? in Plusnet Feedback https://community.plus.net/t5/Plusnet-Feedback/How-Long-Before-I-get-an-Answer/m-p/1197825#M57683 I lodged a support request on Wednesday, had an answer to say checks would be performed and it would take 24 hours....<BR />How long is an hour in Yorkshire exactly? It's now 72 (standard GMT hours) and I'm still waiting some kind of resonse?&nbsp; In the interim my fibre is as fast as dripping treacle - as is my next door neighbour's, who i also with Plusnet.<BR />I've now decided to call and am on a very, very long hold.<BR />Hm. Sat, 31 Jan 2015 17:20:19 GMT GeordieGirl 2015-01-31T17:20:19Z How Long Before I get an Answer? https://community.plus.net/t5/Plusnet-Feedback/How-Long-Before-I-get-an-Answer/m-p/1197825#M57683 I lodged a support request on Wednesday, had an answer to say checks would be performed and it would take 24 hours....<BR />How long is an hour in Yorkshire exactly? It's now 72 (standard GMT hours) and I'm still waiting some kind of resonse?&nbsp; In the interim my fibre is as fast as dripping treacle - as is my next door neighbour's, who i also with Plusnet.<BR />I've now decided to call and am on a very, very long hold.<BR />Hm. Sat, 31 Jan 2015 17:20:19 GMT https://community.plus.net/t5/Plusnet-Feedback/How-Long-Before-I-get-an-Answer/m-p/1197825#M57683 GeordieGirl 2015-01-31T17:20:19Z Re: How Long Before I get an Answer? https://community.plus.net/t5/Plusnet-Feedback/How-Long-Before-I-get-an-Answer/m-p/1197826#M57684 Hi GeordieGirl,<BR />Sorry that you haven't had an update yet.<BR />I've pressed for an update from our faults team now. If you know the ticket number/username of your neighbour would you be able to pass it on please?<BR /><BLOCKQUOTE><TABLE><TBODY><TR><TD>Quote from: GeordieGirl</TD></TR><TR><TD>How long is an hour in Yorkshire exactly?<BR /></TD></TR></TBODY></TABLE></BLOCKQUOTE><BR />I'm not sure but the ones on the weekend always seem to go a lot quicker.&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Mon, 02 Feb 2015 10:15:16 GMT https://community.plus.net/t5/Plusnet-Feedback/How-Long-Before-I-get-an-Answer/m-p/1197826#M57684 MattyC 2015-02-02T10:15:16Z