topic Re: ADSL tracker in Plusnet Feedback

ADSL tracker

jetstar — Mon, 08 Dec 2014 22:16:10 GMT

Hi
Not sure if this is the right place but why do plusnet itemise peak / off peak usage in member centre on unlimited broadband product?
It seems that tool is not required to track 12am to 8am use as 10GB product has been discontinued.

Re: ADSL tracker

PeterLoftus — Mon, 08 Dec 2014 22:40:28 GMT

It's a legacy function. And there are still people on legacy products so I don't think Plusnet will kill it off as long as people use the detail people like to know such stuff

Re: ADSL tracker

spraxyt — Tue, 09 Dec 2014 02:28:02 GMT

When an 'unmetered' product was available at a price significantly more than that for a bandwidth restricted one it was useful (in fact requested) to retain the breakdown to help customers decide whether they could save money by switching to bandwidth-limited.

Re: ADSL tracker

PeeGee — Tue, 09 Dec 2014 08:51:08 GMT

Though I have switched from 10GB ADSL to unlimited fibre, I actually still like to see the breakdown, if only because it gives an indication of "background" traffic (I rarely actively use the service during the "offpeak" hours now, but still have a few "legacy" automated items (1 or 2 MB per day) set up to use this period that I don't feel a need to change )
It was quite instructive in showing why my usage jumped from 7-8GB to 40GB per month (nearly all SamKnows whitebox monitoring )
Phil