https://community.plus.net/t5/Plusnet-Feedback/Just-spotted-something/m-p/1172590#M56024 Downgraded my account to 40/20 from 80/20 for next billing date.<BR />E-mail I got said that my speed might drop before then but not to worry as my usage allowance won't change.<BR />But I pay for speed hence the two tiers so if it drops that means there should be a pro rata also?<BR />Just saying. Mon, 10 Nov 2014 21:43:04 GMT petecov44 2014-11-10T21:43:04Z https://community.plus.net/t5/Plusnet-Feedback/Just-spotted-something/m-p/1172590#M56024 Downgraded my account to 40/20 from 80/20 for next billing date.<BR />E-mail I got said that my speed might drop before then but not to worry as my usage allowance won't change.<BR />But I pay for speed hence the two tiers so if it drops that means there should be a pro rata also?<BR />Just saying. Mon, 10 Nov 2014 21:43:04 GMT https://community.plus.net/t5/Plusnet-Feedback/Just-spotted-something/m-p/1172590#M56024 petecov44 2014-11-10T21:43:04Z https://community.plus.net/t5/Plusnet-Feedback/Just-spotted-something/m-p/1172591#M56025 Hi Pete, <BR />Thanks for flagging this up, I've found the email where that is said and it doesn't sound right to me. The speed profile isn't changed straight away, it's set as a pending change for the date of the account change. Tue, 11 Nov 2014 10:23:13 GMT https://community.plus.net/t5/Plusnet-Feedback/Just-spotted-something/m-p/1172591#M56025 Chris 2014-11-11T10:23:13Z https://community.plus.net/t5/Plusnet-Feedback/Just-spotted-something/m-p/1172592#M56026 No Probs, Just wanted to raise it to stop some possible unneeded support calls <BR />No reflection on Tricky who did the change. he's a star is Rich <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Tue, 11 Nov 2014 14:01:56 GMT https://community.plus.net/t5/Plusnet-Feedback/Just-spotted-something/m-p/1172592#M56026 petecov44 2014-11-11T14:01:56Z