topic Re: Satisfaction. in Plusnet Feedback

Satisfaction.

gwgmw — Tue, 04 Nov 2014 22:07:20 GMT

As new customer with Plus Net I wish to expprees may complete satisfaction with the assistance given to me with the customer help team yesterday and today, that would be Mark in Manchester and Ben in Leeds. The friendly but NOT patronising manner was much appreciated. Well done and again many thanks.
Regards Geoff

Re: Satisfaction.

AlexD — Wed, 05 Nov 2014 09:40:23 GMT

Morning gwgmw,
Thanks for your kind words. I'll take a look into your account and find the agents details and pass on that great feedback.
Have a lovely day!
Alex

Re: Satisfaction.

Townman — Wed, 05 Nov 2014 10:16:10 GMT

Geoff,
Welcome to the forums and PlusNET. It is refreshing for someone to take time to say thank you.

@CRT,

Quote from: gwgmw
Mark in Manchester

Does this imply a new call centre not in Yorkshire? Any jobs going?
Kevin

Re: Satisfaction.

AlexD — Wed, 05 Nov 2014 10:20:30 GMT

Morning Townman
Nope, nothing in Manchester. Mark is based in Sheffield. Leeds is expending in size however no new site on the cards.
Thanks.
Alex