https://community.plus.net/t5/Plusnet-Feedback/Fantastic-Service/m-p/1164683#M55420 Always good to hear positive feedback <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Thanks for taking the time to post <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@13ACAF1B4DB3038AD540E11CDD6AB984/images/emoticons/cheesy.gif" alt="Cheesy" title="Cheesy" /> Thu, 25 Sep 2014 20:41:46 GMT picbits 2014-09-25T20:41:46Z https://community.plus.net/t5/Plusnet-Feedback/Fantastic-Service/m-p/1164682#M55419 I just wanted to say what fantastic service I have just experienced from a member of the Plusnet Team - <SPAN style="color:red;">[removed]</SPAN> I had a real problem with my usage going up and he got straight to the bottom of it and dealt with my problem in an extremely professional, quick and efficient manner. His level of personal service absolutely surpassed my expectations and I only wish there were more people within the Customer Service Industry like him. Frankly it is the best customer service I have received in years - he is a great&nbsp; asset to your company. <BR />Please ensure that this is passed onto the right people in order that my sentiments are heard and Ismail's excellent customer service is noted as it is service like this which makes people use and stay with Plusnet!<BR /><SPAN style="font-size:8pt"><SPAN style="color:red;">[Moderator's note by Jim (Oldjim): CSA name removed as per the <A href="http://community.plus.net/forum/index.php/topic,218.0.html#post_contact" target="_blank"><B>forum rules</B></A> but noted for staff.]</SPAN></SPAN> Thu, 25 Sep 2014 17:50:52 GMT https://community.plus.net/t5/Plusnet-Feedback/Fantastic-Service/m-p/1164682#M55419 Pinkclouds 2014-09-25T17:50:52Z https://community.plus.net/t5/Plusnet-Feedback/Fantastic-Service/m-p/1164683#M55420 Always good to hear positive feedback <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Thanks for taking the time to post <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@13ACAF1B4DB3038AD540E11CDD6AB984/images/emoticons/cheesy.gif" alt="Cheesy" title="Cheesy" /> Thu, 25 Sep 2014 20:41:46 GMT https://community.plus.net/t5/Plusnet-Feedback/Fantastic-Service/m-p/1164683#M55420 picbits 2014-09-25T20:41:46Z https://community.plus.net/t5/Plusnet-Feedback/Fantastic-Service/m-p/1164684#M55421 Hi Pinkclouds<BR />Thanks for the feedback. <BR />I'll make sure I pass on the comments to Ismail and his manager <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /><BR />Matty Fri, 26 Sep 2014 08:53:41 GMT https://community.plus.net/t5/Plusnet-Feedback/Fantastic-Service/m-p/1164684#M55421 MattyC 2014-09-26T08:53:41Z https://community.plus.net/t5/Plusnet-Feedback/Fantastic-Service/m-p/1164685#M55422 @Oldjim...nice try! <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@DD2C576E9659EC19DB321D3F15B5069C/images/emoticons/grin.gif" alt="Grin" title="Grin" /> <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@DD2C576E9659EC19DB321D3F15B5069C/images/emoticons/grin.gif" alt="Grin" title="Grin" /> Sat, 27 Sep 2014 17:23:10 GMT https://community.plus.net/t5/Plusnet-Feedback/Fantastic-Service/m-p/1164685#M55422 rogadodge 2014-09-27T17:23:10Z