topic Plusnet Unlimited usage query in Plusnet Feedback

Plusnet Unlimited usage query

Timalay — Sat, 13 Sep 2014 18:00:50 GMT

If Plusnet now only sell unlimited broadband, why on the usage page, is there a Off-peak slot?

Re: Plusnet Unlimited usage query

Townman — Sat, 13 Sep 2014 18:04:18 GMT

If for no other reason, there are people on legacy measured tariffs who get free usage midnight until 8am.

Re: Plusnet Unlimited usage query

MattyC — Mon, 15 Sep 2014 11:07:23 GMT

Hi Timalay,
Townman pretty much has it spot on. There are still a number of customers who still use older products which have a usage cap, which is why we haven't updated it yet.
Matty

Re: Plusnet Unlimited usage query

mapletree — Mon, 15 Sep 2014 11:17:00 GMT

It's handy to have this information even if you are on Unlimited.

Re: Plusnet Unlimited usage query

Timalay — Tue, 16 Sep 2014 19:32:41 GMT

I like having information also, even if I'm on unlimited. It just pointless to have the two split up to me. But I can see the point people are making.