https://community.plus.net/t5/Plusnet-Feedback/Questions/m-p/1139245#M52641 Hi BB,<BR />I've replied to your ticket and escalated it back to you. Hope the it answers all your queries. Mon, 18 Aug 2014 13:38:26 GMT LinnPlusnet 2014-08-18T13:38:26Z https://community.plus.net/t5/Plusnet-Feedback/Questions/m-p/1139243#M52639 I posted a question on line 5 days ago, I have not had a reply. What has happened to PN customer service, is everybody not happy with PN anymore.? Have the price increases frightened existing customers ?<BR /> Mon, 18 Aug 2014 10:21:45 GMT https://community.plus.net/t5/Plusnet-Feedback/Questions/m-p/1139243#M52639 BB 2014-08-18T10:21:45Z https://community.plus.net/t5/Plusnet-Feedback/Questions/m-p/1139244#M52640 Last time I posted a Q there was a 48+ Hour wait, given that they don't answer them over the weekend you may still be in the queue.<BR />Poor but that is what the current state is. Mon, 18 Aug 2014 10:24:18 GMT https://community.plus.net/t5/Plusnet-Feedback/Questions/m-p/1139244#M52640 HairyMcbiker 2014-08-18T10:24:18Z https://community.plus.net/t5/Plusnet-Feedback/Questions/m-p/1139245#M52641 Hi BB,<BR />I've replied to your ticket and escalated it back to you. Hope the it answers all your queries. Mon, 18 Aug 2014 13:38:26 GMT https://community.plus.net/t5/Plusnet-Feedback/Questions/m-p/1139245#M52641 LinnPlusnet 2014-08-18T13:38:26Z