https://community.plus.net/t5/Plusnet-Feedback/Are-you-MAD/m-p/1138125#M52577 Sorry for the confusing message. <BR />As per our previous reply on ticket&nbsp; 89714368 your service has been moved away.<BR />I can confirm this having checked the orders on BT systems, you won't be billed further and the account is scheduled to close on 29/8/14.<BR /><BR /> Fri, 15 Aug 2014 11:58:10 GMT adamwalker 2014-08-15T11:58:10Z https://community.plus.net/t5/Plusnet-Feedback/Are-you-MAD/m-p/1138124#M52576 I have received message just now - ARE YOU MAD?<BR />===<BR />Account username: morvi123<BR />Thanks for deciding to stay with Plusnet.<BR />Your request to move your Home Phone product away has now been cancelled.<BR />This email confirms that your transfer has been stopped and that your Home Phone product won't be changed.<BR />You don't need to do anything and you will continue to be billed for your service as usual.<BR />===<BR />I have cancelled my account and you have acknowledged and accepted an notified me that was going to be stopped the 29th<BR />and now this???????<BR />- ARE YOU MAD?<BR />jim:red All caps in title slightly modified to stay within Forum Rule mod:end Fri, 15 Aug 2014 11:04:57 GMT https://community.plus.net/t5/Plusnet-Feedback/Are-you-MAD/m-p/1138124#M52576 morvi123 2014-08-15T11:04:57Z https://community.plus.net/t5/Plusnet-Feedback/Are-you-MAD/m-p/1138125#M52577 Sorry for the confusing message. <BR />As per our previous reply on ticket&nbsp; 89714368 your service has been moved away.<BR />I can confirm this having checked the orders on BT systems, you won't be billed further and the account is scheduled to close on 29/8/14.<BR /><BR /> Fri, 15 Aug 2014 11:58:10 GMT https://community.plus.net/t5/Plusnet-Feedback/Are-you-MAD/m-p/1138125#M52577 adamwalker 2014-08-15T11:58:10Z