topic i want to complain in Plusnet Feedback

i want to complain

acoman12 — Wed, 18 Jun 2014 00:01:40 GMT

how do I complain about plusnet team and enginners? Thank you

Re: i want to complain

Oldjim — Wed, 18 Jun 2014 07:53:56 GMT

https://www.plus.net/wizard/?p=wizard&page=22909&wizard_id=38
You need to be aware however that if, by engineers, you mean the people who come out - or fail to - to fix or install your connection then they are BT OPenreach staff and not Plusnet employees

Re: i want to complain

avatastic — Wed, 18 Jun 2014 08:34:27 GMT

But we can't complain to OR so we have to complain to Plusnet, who then feed back up the chain until the complaints reach OR (or the bin).

Re: i want to complain

LinnPlusnet — Wed, 18 Jun 2014 08:42:55 GMT

Hi acoman12,
Is there something that we can help with at all?