https://community.plus.net/t5/Plusnet-Feedback/Quick-and-Efficient/m-p/1106978#M50024 Hi quelquod,<BR />Thank you for taking your time to post this, glad to see we got your fault resolved promptly! Fri, 16 May 2014 08:12:11 GMT chrispurvey 2014-05-16T08:12:11Z https://community.plus.net/t5/Plusnet-Feedback/Quick-and-Efficient/m-p/1106977#M50023 My line went down and I reported it yesterday morning.<BR />Support took only 2-3 minutes to answer the phone.<BR />Openreach fixed the fault this morning - the gas workmen had dug the cable up and broken it.<BR />Quick and efficient service by all concerned.<BR />Thanks.<BR /> Thu, 15 May 2014 17:10:00 GMT https://community.plus.net/t5/Plusnet-Feedback/Quick-and-Efficient/m-p/1106977#M50023 quelquod 2014-05-15T17:10:00Z https://community.plus.net/t5/Plusnet-Feedback/Quick-and-Efficient/m-p/1106978#M50024 Hi quelquod,<BR />Thank you for taking your time to post this, glad to see we got your fault resolved promptly! Fri, 16 May 2014 08:12:11 GMT https://community.plus.net/t5/Plusnet-Feedback/Quick-and-Efficient/m-p/1106978#M50024 chrispurvey 2014-05-16T08:12:11Z