topic Re: Contact Us page problem in Plusnet Feedback

Contact Us page problem

Mav — Sat, 10 May 2014 12:45:32 GMT

Anyone else getting the following when they try to access the Contact Us page?

Quote
Sorry there's been a problem
It looks like something has gone wrong - please try again. If you keep having problems get in touch
The server returned a "500 Internal Server Error".
Why not try one of the links below?

I was trying to get the times the COT team were available to help another member.

Re: Contact Us page problem

pjmarsh — Sat, 10 May 2014 12:52:44 GMT

It's working ok for me

Quote

Residential cancellations
0845 140 6002
0330 123 9197
Monday to Friday: 9.00am - 8.00pm (Except Bank Holidays)
Saturday: 9.00am - 5.30pm
•You'll need your username and password handy

Phil

Re: Contact Us page problem

Destro123 — Sat, 10 May 2014 12:56:17 GMT

working ok here Mav

0845 140 6002
0330 123 9197
Monday to Friday: 9.00am - 8.00pm (Except Bank Holidays)
Saturday: 9.00am - 5.30pm

Re: Contact Us page problem

Mav — Sat, 10 May 2014 12:58:34 GMT

It seems just an issue with Firefox 29 on my laptop as it's OK in Chrome and IE on my laptop and also FF28 on SWMBO's laptop.

Re: Contact Us page problem

MauriceC — Sat, 10 May 2014 13:11:56 GMT

Try clearing the FF cache? Tools / options / advanced / network
HTH

Re: Contact Us page problem

Mav — Sat, 10 May 2014 13:27:56 GMT

Don't think I've ever cleared the cache on FF. What would the result of that be? Would I lose the automatic logins I have to some sites needing me to enter passwords and such again?

Re: Contact Us page problem

rongtw — Sat, 10 May 2014 13:53:39 GMT

auto log in,s should be fine , FF 29.1 remembers mine

Re: Contact Us page problem

Mav — Sat, 10 May 2014 13:58:22 GMT

Cache cleared, Contact Us page now showing as expected.
Thanks all