topic Re: 15% increase in users in past year? in Plusnet Feedback

15% increase in users in past year?

jelv — Thu, 08 May 2014 09:03:03 GMT

According to http://www.thinkbroadband.com/news/6453-bt-group-publishes-latest-figures-showing-growth-of-demand-for-fibre-services.html the BT group is reporting that Plusnet "grew its customer base by 15% in the last year".
Shame that the number of users online graph shows something different!

When is this going to be fixed?
The one day graph is on this page
Viewing the image only the URLS for longer periods are:
Last week: http://www.plus.net/support/displayImage.php?strImageFile=graphs/graph_8829_2.png&refresh=1399539876
Last Month: http://www.plus.net/support/displayImage.php?strImageFile=graphs/graph_8829_3.png&refresh=1399539876
Last Year: http://www.plus.net/support/displayImage.php?strImageFile=graphs/graph_8829_4.png&refresh=1399539876

Re: 15% increase in users in past year?

AndyH — Thu, 08 May 2014 09:18:57 GMT

The two new BNGs are missing - I raised this before, but they've still not been added.

Re: 15% increase in users in past year?

Oldjim — Tue, 31 Mar 2015 11:50:04 GMT

Purely out of interest I compared the opening graph in this thread with the present one and it show virtually no increase in customer numbers in 10 months so basically the whole graph appears to be useless

Re: 15% increase in users in past year?

w23 — Tue, 31 Mar 2015 12:01:55 GMT

Isn't the graph in the opening post the current 12 months (it certainly appears to run from march to march and shows a steady increase in users online over the period (except for what I'd assume are some reporting glitches in august/september))?

Re: 15% increase in users in past year?

PeterLoftus — Tue, 31 Mar 2015 12:09:36 GMT

@w23 yes 100k devided by 700k is 14.2% or am I missing something

Re: 15% increase in users in past year?

jelv — Tue, 31 Mar 2015 12:12:09 GMT

Quote from: w23
Isn't the graph in the opening post the current 12 months (it certainly appears to run from march to march and shows a steady increase in users online over the period (except for what I'd assume are some reporting glitches in august/september))?

Yes it is the live graph (last link I gave in the opening post).

Re: 15% increase in users in past year?

Oldjim — Tue, 31 Mar 2015 12:15:20 GMT

Just ignore me - I am having/had a senior moment