topic Re: Plusnet Protect Unhandled UI error: 403126940 in Plusnet Feedback

Plusnet Protect Unhandled UI error: 403126940

jawolna — Thu, 27 Mar 2014 11:09:00 GMT

Have recently automatically updated to the new Plusnet Protect on 2 laptops, both with Windows 7. Plusnet Protect appears to affect my back-ups from both computers as I am not able to trust either computer via the network setting in Plusnet Protect. I keep getting an error message 'Unhandled UI error:403126940'. Can anyone shed some light on why this is happening? Thanks

Re: Plusnet Protect Unhandled UI error: 403126940

Pettitto — Thu, 27 Mar 2014 11:54:55 GMT

Hi jawolna,
I believe this is an issue with how the network your connected to is 'Trusted'. When you connect to your Home Network for the first time it'll ask you if you trust the network and gives you the option to set it as your 'Home/Work/Public Network'.
You can find this by accessing Networking & Sharing Centre and it should show you how you've saved it, as shown here: http://goo.gl/StwvpK
Please make sure you have it set to 'Home' and see if this does the trick.

Re: Plusnet Protect Unhandled UI error: 403126940

jawolna — Thu, 27 Mar 2014 12:20:25 GMT

Hi Chris, that worked! It was already set to 'Home' network on both laptops but by just doing it again (set to home network on both) made it work! Thanks.

Re: Plusnet Protect Unhandled UI error: 403126940

Pettitto — Thu, 27 Mar 2014 12:44:32 GMT

No problem, glad that's sorted out for you