https://community.plus.net/t5/Plusnet-Feedback/Thanks/m-p/1090240#M48682 Hi HaresEar,<BR />Thanks for posting and for letting us know that everything has been sorted for you <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /><BR />I hope that we see more of you around the Forums! Tue, 22 Apr 2014 15:33:14 GMT Pettitto 2014-04-22T15:33:14Z https://community.plus.net/t5/Plusnet-Feedback/Thanks/m-p/1090239#M48681 Ok it took a while and several engineer visits plus perseverance but it finally looks like my line and broadband issues have been resolved.&nbsp; I now have an avegrage download speed of 13.3Mb and increase of 5Mb.<BR />Thanks Plusnet. <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@13ACAF1B4DB3038AD540E11CDD6AB984/images/emoticons/cheesy.gif" alt="Cheesy" title="Cheesy" /> Tue, 22 Apr 2014 14:30:03 GMT https://community.plus.net/t5/Plusnet-Feedback/Thanks/m-p/1090239#M48681 HaresEar 2014-04-22T14:30:03Z https://community.plus.net/t5/Plusnet-Feedback/Thanks/m-p/1090240#M48682 Hi HaresEar,<BR />Thanks for posting and for letting us know that everything has been sorted for you <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /><BR />I hope that we see more of you around the Forums! Tue, 22 Apr 2014 15:33:14 GMT https://community.plus.net/t5/Plusnet-Feedback/Thanks/m-p/1090240#M48682 Pettitto 2014-04-22T15:33:14Z