Another Noob

mentalist3d — Tue, 01 Sep 2009 12:24:48 GMT

Signed up last week and it went without a hitch, finally got connected today and everything seems to be ok. Hopefully, PlusNet can maintain this level of service and customer care, if so they will have no complaints from me.
Anyone browsing this forum that is not signed up to PlusNet should check out the Rant & Raves section first just to make you aware of any problems, however you will also notice a high number of PlusNet staff that are quick to try and resolve any of the issues others have had.

My Review:
Customer Care: seems very high, previously with Tiscali (in my old house) and didn't receive this level of support and commitment
Connection Activation: Very quick, no problems at all
Connection Speed: Very fast, final speed is still being determined (up to 10 days), but so far so good.
Pricing: Unfortunately the area I am in doesn't allow me the cheaper options but the price is still very good compared to other providers
Keep up the good work

Re: Another Noob

Steve — Wed, 02 Sep 2009 17:03:36 GMT

Hi there and welcome to plusnet and these forums,i was with tiscali also and moving from them to plusnet has been one of the best decisions ive ever made,great forum help and very nice people,and great customer support,hope everything continues to run smoothly for you.

Re: Another Noob

Chris — Wed, 02 Sep 2009 17:53:00 GMT

Welcome to the forums, if you've got any questions just shout up and someone will answer.

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Another Noob

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