https://community.plus.net/t5/Plusnet-Feedback/terrible-service/m-p/1081452#M48122 Hi Samuria,<BR />Thank you for your time on the phone. As we discussed this is in hand with our Faults team and you can monitor the progress on Ticket: 82118214. I'm really sorry for the experience and as I stated we'll monitor this from our end. Wed, 05 Mar 2014 15:34:46 GMT LinnPlusnet 2014-03-05T15:34:46Z https://community.plus.net/t5/Plusnet-Feedback/terrible-service/m-p/1081451#M48121 one of my ref is perks a 83year old lady with cancer. here internet has been down a week and engineer was due today 8-1 now nearley 3 no signs of him rang plus net you get so far then it says emergency Res anouncment and cuts you off this old lady is frantic we need to know what's happening she can't do any banking this is the second time in a few months she has lost service for over a week Wed, 05 Mar 2014 14:52:40 GMT https://community.plus.net/t5/Plusnet-Feedback/terrible-service/m-p/1081451#M48121 samuria 2014-03-05T14:52:40Z https://community.plus.net/t5/Plusnet-Feedback/terrible-service/m-p/1081452#M48122 Hi Samuria,<BR />Thank you for your time on the phone. As we discussed this is in hand with our Faults team and you can monitor the progress on Ticket: 82118214. I'm really sorry for the experience and as I stated we'll monitor this from our end. Wed, 05 Mar 2014 15:34:46 GMT https://community.plus.net/t5/Plusnet-Feedback/terrible-service/m-p/1081452#M48122 LinnPlusnet 2014-03-05T15:34:46Z https://community.plus.net/t5/Plusnet-Feedback/terrible-service/m-p/1081453#M48123 That's disgusting service. Fri, 07 Mar 2014 11:19:27 GMT https://community.plus.net/t5/Plusnet-Feedback/terrible-service/m-p/1081453#M48123 MMiles 2014-03-07T11:19:27Z