Usage allowance on 38Mb Fibre package

Jack912 — Fri, 14 Feb 2014 14:13:08 GMT

Hi folks,
I was wanting to downgrade my package to save a few pounds per month, but can't do so because of the 40GB usage allowance. My contract is up soon so the only option for me would be to go to another provider to get unlimited allowance at that speed. I think it would be a lot better if you could offer unlimited on the 38Mb package also or at least a lot more than the 40GB it comes with. Cheers.
Jack

Re: Usage allowance on 38Mb Fibre package

ITWorks — Fri, 14 Feb 2014 15:20:26 GMT

Hi Jack
Welcome to the forums
If your contract is finishing soon, you would be best to ring customer options, explain your situation, and see what they can offer you .
(0845 140 6002 / 0330 123 9197 - Monday to Friday: 9.00am - 8.00pm - Saturday: 9.00am - 5.30pm)
Kind Regards
Mike

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Usage allowance on 38Mb Fibre package

Re: Usage allowance on 38Mb Fibre package